Dear All, Thank you for making Grandma’s 90th Birthday special. We all enjoyed her party and appreciate all your care, support, and hard work. Best wishes
“Always caring, always attentive and it really feels like a care home with a capital C on care and capital H on home.”
Andy P (Son-in-law of a resident)
“The whole experience of caring for the residents was simply first class. He was treated with compassion and dignity. His wishes were considered and he was made to feel that Goatacres was now his home and helped to be comfortable with the change in his circumstances. The care and support was excellent and I would highly recommend Goatacre Manor.”
JB (Friend of a resident)
My dad receives excellent care and his accommodation is clean and comfortable. All the staff and management are very caring and supportive. All meals are cooked there and are plenty of choices. I am happy in the knowledge that dad is safe and secure and he is happy.
Sheryl H. (Daughter of a resident)
My father became a resident at Goatacre Manor ….following a long stay in hospital. Initially, my sister and I were very concerned about moving him out of hospital, as at this time, he was very frail and suffering from vascular dementia. However, we needn’t have worried, as from day one he was well cared for and given his dignity. Staff were so very kind and couldn’t do enough for him. We were extremely impressed by the standard of care and the attention they gave him. Importantly, staff got to know my Dad in an extremely short space of time, understanding his likes and dislikes and treating with the upmost respect. My father sadly passed away in January 2019 but we were so grateful he died so peacefully at Goatacre Manor rather than in the hospital. After he died, my sister and I received wonderful support from all the staff at the home. We are so glad my father was able to spend his last few days around such kind, caring people.
Judith V. (Daughter of a resident)
After leaving a family home it is really hard to adjust to life in a care home. My mother found it so difficult at first, however, finding Goatacre Manor was a hidden gem! It is so homely, lovely and warm with good home-cooked food with very caring staff. The nursing staff are excellent and contact me if they have any concerns and are always available to answer any questions I may have. The entertainment is very good, my mother looks forward to the daily quizzes and she also enjoys seeing the animals that are brought in. The gardens are lovely, looking forward to taking Mum out there when the weather warms up. The admin team are always on hand to answer any questions and requests and does an amazing job. Thank you so much, it’s so reassuring to know that Mum is in safe hands.
J J (Daughter of Resident)
I find the staff very helpful and friendly. Nothing is too much for them and they take good care of my father. I have no worries about his care at Goatacre Manor Care Centre. I am always welcome and often invited for lunch. There are plenty of activities to keep the residents occupied and all are treated with respect, dignity and care.
Evelyn S (Daughter of Resident)
My aunt is now into her second year of being at Goatacre Manor Care Centre. There continues to be a varied and increasing range of activities available that very much help to provide her with interesting and enjoyable experiences. I am looking forward to watching some cricket with her from the viewing gallery over the next few months as well as taking some train journeys in the new railway carriage! Aunt is on first name terms with all the excellent staff and enjoys the home cooking and the varied choice of the lovely food, some of which she has helped grow.
Edward J (Nephew of Resident)
An excellent care home with fantastic staff/carers/nurses. My wife has been a resident for over two years now and the care she receives is second to none. I would recommend this care home for your loved ones if needed.
Terry H (Husband of Resident)
There isn’t enough space to write all the wonderful things that I would like to say! The care home, surroundings, staff and volunteers are all just amazing. We have really enjoyed the quiz nights lately, a truly amazing atmosphere where we can all laugh and enjoy each other’s company together.
Samantha W (Daughter of Resident)
Our auntie is very happy at Goatacre. She looks well and enjoys the activities and the food! Her room is always clean and tidy and she enjoys looking out into the garden.
Sally J (Niece of Resident)
Having had experience of both working in many care homes and having my father in care, I would have to say Goatacre is quite unique. It’s an independent home and has a very caring ethic. They even held a ‘pub quiz’ in the evening recently for resident’s families and friends. It was a very enjoyable evening and a great success. Another bonus is my mother-in-law loves the food there, which is obviously really important. Thank you one and all.